Unsaved items???

I have tried to use this about 4-5 times now and almost every time (other than for 2 items) it sends me a message saying that my rebates were denied due to unsaved items. I have my items in the cart, I scan my receipt, what else is there to do? Other apps are much easier to use.

Joey & Jen about MobiSave Rebates, v1.2.2